Guest follow up

Every guest gets a name on someone's list

The moment a guest hits Send, they have an owner on your team and a 24 hour clock on the first touch. Nobody waits on a spreadsheet to be noticed.

The owner

Follow up is a person, not a process

Most churches have a follow up plan. What they rarely have is one name next to every guest. When follow up belongs to everyone, it belongs to no one, and the guest who filled out a card on Sunday hears nothing.

In VISTA, every new guest is assigned to someone. The New Here list shows who owns them, how long they have been waiting, and who still needs an owner. The clock keeps running until a real person reaches out, and the owner's phone buzzes the moment a guest is handed to them.

The New Here list in VISTA, each guest with an owner and a 24 hour clock
Today in VISTA: who to reach, what is overdue, and the next guest in line

Today

Open it and know your day

Each morning your team opens Today and sees exactly who to reach, what is overdue, and the next first touch in line. No digging through a database to find the one person who slipped.

The first text goes out from your church's own number through Clearstream. Write it yourself, or let AI draft a personal one and read it before it sends. Every guest hears from a real person who knows their name.

Questions churches ask

Who gets assigned to a new guest?

Whoever your team chooses. Assign them as they come in, or let a leader take a batch. The list shows anyone still waiting on an owner.

What does the 24 hour clock do?

It shows how long a guest has waited for a first touch. It clears when someone actually reaches out, not when someone looks.

Does it send automatic texts?

It texts through your own Clearstream account, from your church's number. Write the words yourself, or let AI draft a personal text for each person. Your staff reads every one before it sends.

Do we need Planning Center?

No. VISTA reads Planning Center if you have it, and runs on its own if you do not.

See the New Here list fill

The home page plays it, guest by guest. Then book fifteen minutes.